Terms and Conditions - AgrarDesk
1. Scope and provider
These General Terms and Conditions (GTC) apply to the use of the online portal „AgrarDesk" provided at agrardesk.com (the „Service") and to all free and paid services offered through it. They apply to the relationship between the provider and the user.
Provider and contracting party:
René-Uwe Zschieschang
Rua Cidade de João Belo 9
1800-086 Lisboa
Portugal
E-mail: info@agrardesk.com
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. Conflicting terms of the user shall not become part of the contract unless the provider expressly agrees to their application.
2. Subject matter and description of services
AgrarDesk is a browser-based management portal that allows communities of the computer game „Farming Simulator" to organise their roleplay (including requests, administration, trading and communication within the community). The Service is an independent, virtual tool and is not affiliated with the game's manufacturer.
The specific scope of functions results from the current description of services on the website and from the tariff chosen by the user. The provider is entitled to further develop, adapt and change individual functions of the Service, provided this is reasonable for the user and does not substantially impair the core of the agreed service.
3. Registration and conclusion of contract
Use of the Service requires registration with a valid e-mail address. The user is obliged to provide truthful information and to keep their access data confidential.
Upon completion of registration, a free contract of use for the free tariff is initially concluded. A paid contract is concluded when the user selects a paid tariff, completes the order process using the „order subject to payment" button (or an equivalent clear designation) and the provider confirms the order or provides the service.
4. Tariffs, availability and beta phase
The Service is offered in a free tariff as well as in paid tariffs with an extended range of functions. The available tariffs and their scope of services result from the price overview on the website.
As long as the Service is in a test or beta phase, it is provided free of charge and without any assurance of a particular scope of functions or a particular availability. The provider endeavours to achieve the highest possible availability but does not owe uninterrupted availability. Maintenance work, disruptions and circumstances beyond the provider's control may lead to temporary limitations.
5. Prices and payment
The prices stated on the website at the time of the order apply. The prices stated are final prices and include – where legally applicable – the respective statutory value added tax.
Paid tariffs are billed in advance monthly or annually, depending on the billing period chosen. Payment is processed via an external payment service provider whose terms and privacy notices apply in addition. If the user defaults on a payment, the provider is entitled to suspend access to paid services after prior notice.
6. Term and termination
The free contract of use runs for an indefinite period and may be terminated by either party at any time without notice.
A paid subscription runs for the period selected at the time of ordering (monthly or annually) and is automatically renewed for the same period unless terminated by the end of the current period. Termination is possible via the account settings or in text form (e.g. by e-mail to info@agrardesk.com). The right to extraordinary termination for good cause remains unaffected for both parties. Fees already paid in advance will not be refunded on a pro rata basis in the event of ordinary termination, to the extent permitted by law.
7. Right of withdrawal for consumers
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract.
To exercise your right of withdrawal, you must inform us (René-Uwe Zschieschang, Rua Cidade de João Belo 9, 1800-086 Lisboa, Portugal, e-mail: info@agrardesk.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the model withdrawal form below, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement.
Early expiry of the right of withdrawal
In the case of a contract for the supply of digital content not supplied on a tangible medium or of digital services, the right of withdrawal expires if you have expressly consented to us beginning performance of the contract before the end of the withdrawal period and you have confirmed your acknowledgement that you thereby lose your right of withdrawal once performance has begun.
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it.)
– To René-Uwe Zschieschang, Rua Cidade de João Belo 9, 1800-086 Lisboa, Portugal, e-mail: info@agrardesk.com:
– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the supply of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Date
(*) Delete as appropriate.
8. Obligations and permitted use
The user undertakes not to use the Service abusively. In particular, it is prohibited to post unlawful, offensive or infringing content, to impair the security or functionality of the Service, or to access the Service in an automated manner that goes beyond normal use. The user is responsible for the content they post.
In the event of serious or repeated violations, the provider is entitled to remove content and to suspend access temporarily or permanently after weighing the interests of both parties.
9. Liability
We are liable without limitation for intent and gross negligence, in accordance with product liability law, and for injury to life, body and health.
In the case of slightly negligent breach of a material contractual obligation (an obligation whose fulfilment is essential to the proper performance of the contract and on whose observance the contracting party regularly relies), liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded. These limitations of liability also apply in favour of the provider's vicarious agents.
10. Data protection
Information on the processing of personal data can be found in our Privacy Policy.
11. Amendments to these GTC
The provider is entitled to amend these GTC with effect for the future, provided this is necessary for a valid reason (e.g. a change in the legal situation, expansion of the range of services) and the user is not unreasonably disadvantaged. The user will be informed of amendments in text form. If the user does not object within six weeks of receipt of the notification and continues to use the Service, the amended terms shall be deemed accepted; the notification will separately point out this consequence.
12. Final provisions
The law at the provider's registered office applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country in which the consumer has their habitual residence remain unaffected.
The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.
Version: August 2026.